Simplifying GRC with Technology

Governance, Risk and Compliance (GRC) is a mouthful. Too often, organizations misunderstand and misrepresent GRC and lump it into a pile with other non-core activities. GRC is intimidating and difficult to untangle because it covers a wide scope of disciplines. How do you determine which aspects apply to your organization? How do you infuse your processes with elegant simplicity and reap the real business benefits of GRC?

GRC covers a lot of ground – operational risk, compliance, cybersecurity, third-party management, auditing and so on – and incorporates hundreds of rules and regulations, dozens of policies and scores of risk management activities. As such, it isn’t an area where “simplicity” is easy to come by.

In the past, Health and Safety, Environmental, Food Safety Management, Occupational Health and Hygiene were dealt with in silos, and often begrudgingly. An integrated GRC framework is assisted by technology, but if the process is flawed, the technology won’t help you.

Most organizations we deal with have multiple legacy systems that have low utilization and often is not used at all. The reasons for this can be many. At the core would be poor initial implementation, leading to poor adoption resulting in low product sustainability.Software needs to be ingrained in business processes to ensure good long-term adoption. Employees do not like change and revert to old patterns if they are not motivated to use the new technology. Good system design and proper training help to encourage users to adopt new technology. It is always important to simplify the workload for an employee, and not create additional work merely to serve the technology. Technology must create a better and easier way of achieving the desired outcomes.

At the core of all GRC-related disciplines, there is a common language, methodologies, processes and workflows. This commonality lends itself to standardization and integration, and when you adopt software for GRC, it is important to have this in mind. If your processes and workflows are aligned, you can eliminate the unnecessary duplication that drains your resources.

An integrated software system for GRC helps you to set up the steps for meaningful data acquisition, organizing that data to reveal strengths and weaknesses, generate reports to make better decision making and take relevant action. Good software simplifies your GRC management by respecting organizational hierarchy with clearly defined roles and responsibilities. By creating a single version of the truth, departments are served with the information as they need it. The end result is reduced costs, improved efficiency and effective oversight. We aim to help our clients achieve this.

You can’t have a big-bang approach when implementing software, as people naturally resist change. We always try and understand what the current state of your business is, and work with you to visualize what you want to achieve and use technology as the enabler. We select the discipline where an intervention would yield the best results and work with you to configure the software for that purpose.

It may be that you have the greatest need in Health and Safety, and later grow the software into other disciplines such as Quality and Environmental Management. Because the disciplines are interrelated, we can build out an integrated technology solution that suits your needs. Our consultants ensure the software is configured and fine-tuned to your requirements. The system is cloud-based, making it easy for us to assist you remotely, if necessary. We can also track how you adapt and use the systems and make recommendations and interventions to get better results.

Business intelligence

Data and dashboards are indispensable business tools, but data can also be overwhelming and complicated. Business intelligence gets complicated because different areas and levels of your business acquire and consume data differently; there is no one-size-fits-all dashboard, and so, dashboards need to be unique to every user, and the data that is served needs to be as intelligible and relevant.

To ensure that your data is correct, and to avoid sending data through a labyrinth of processes that dilute its integrity, it is better to get the data straight from the source. DigiData offers our clients built-in connectors that use an API to obtain data from the IoT as pre-setup or via custom development. This way users receive the data as information relevant to their requirements. The most challenging part is setting up the dashboards using several data sources and including calculations to ensure that information is presented in the best possible way for a particular application.

We believe that DigiData offers a convergence platform for data delivered as Business Intelligence. DigiData can obtain data from several legacy systems as well as from DigLex. Other automated connectors are under development for other software applications such as Complyworks Contractor Management System. Data can also be entered manually or by spreadsheet upload if there are no electronic data sources available.

Conclusion

GRC does not need to be complicated. By partnering with expert consultants and implementing technology that works with the people in your organization rather than against it, you can streamline your GRC processes and unlock the benefits of your data.

Would you like to learn more about how Green Gain can help you simplify your GRC? Click Contact in the menu to get in touch with us.